New Directions in Reference (Hardcover)

Introduction (Byron Anderson and Paul T. Webb) NEW ROLES FOR LIBRARIANS Virtual Reference: A Reference Question Is a Reference Question…Or Is Virtual Reference a New Reality? New Career Opportunities for Librarians (Mary-Carol Lindbloom, Anna Yackle, Skip Burhans, Tom Peters, and Lori Bell) Evolving Reference, Changing Culture: The Dr. Martin Luther King Jr. Library and Reference Challenges Ahead (Harry Meserve) Current Issues in Music Reference (Michael Duffy IV) A Primer on Copyright Law and the DMCA (Byron Anderson) IMPACT OF TECHNOLOGY Self-Service Interlibrary Loan: A Primer for Reference Staff (Roberta Burk) From Novelty to Necessity: Impact of the PDA Experience on Medical Libraries (Peg Burnett and Jo Dorsch) E-Mail Reference Evaluation: Using the Results of a Satisfaction Survey (Leanne M. VandeCreek) ISSUES IN LIBRARY SERVICES How the GPO Got Its Groove Back: Government Printing Office and Government Information Reference Services in Rural Libraries (Amanda E. Standerfer) Index Reference Notes Include