Library/Vendor Relationships (Hardcover)

Introduction: The Importance of Open Communication Between Libraries and Vendors (Sam Brooks) Introduction: Forging Lasting Symbiotic Relationships Between Libraries and Vendors (David H. Carlson) Managing the Unmanageable: Systematic Downloading of Electronic Resources by Library Users (Gayle Baker and Carol Tenopir) Library/Vendor Relations: The APA Experience (Linda Beebe) Managing Customer Relationships: A Book Vendor Point-of-View (George Coe) Library/Vendor Relations: An Academic Publishers Perspective (Keith Courtney) ANKOS and Its Dealings with Vendors (Phyllis L. Erdogan and Bulent Karasozen) Library Advisory Boards: A Survey of Current Practice Among Selected Publishers and Vendors (James R. Fries and John R. James) Library/Vendor Relations from a Public Library Perspective (Ronald A. Gagnon) Government Libraries: Administering Change in an Uncertain Future (Bradley E. Gernand) Library-Vendor Relations in the World of Information Standards: A View of a Partnership That Improves Research, Information Access, and Revenue Opportunities (Pat Harris) Integrated Ecommerce in the Library: A Software Development Partnership Between Innovative Interfaces and The Westerville Public Library, Ohio (Jerry Kline and Don Barlow) The OCLC Members Council: A Communication and Governance Forum for the Global Library Collaborative (George M. Needham and Richard Van Orden) Business, Science and the Common Good (René Olivieri) Community College Library/Vendor Relations: You Cant Always Get What You Want . . . or Can You? (Sarah Raley and Jean Smith) Electronic Discussion Lists (Bernie Sloan) Index Reference Notes Included