Innovation Systems in the Service Economy: Measurement and Case Study Analysis (Hardcover, 2000)

List of Contributors. Preface. 1. Introduction, Overview and Reprise; J.S. Metcalfe, I. Miles. Part I: Conceptual Frameworks. 2. Distributed Innovation Systems and Instituted Economic Processes; B. Andersen, et al. 3. Innovation as a Loosely Coupled System in Services; J. Sundbo, F. Gallouj. 4. Recombination and the Production of Technological Knowledge: Some International Evidence; C. Antonelli. Part II: Measuring Service Innovation. 5. Innovation, Measurement and Services: The New Problematique; R. Coombs, I. Miles. 6. Rethinking Innovation Comparisons between Manufacturing and Services: The Experience of the CBR SME Surveys in the UK; A. Hughes, E. Wood. 7. Service Innovation: What Makes It Different? Empirical Evidence from Germany; B. Preissl. 8. Information Flows and Knowledge Creation in Knowledge-Intensive Business Services: Scheme for a Conceptualization; C. Hipp. 9. Indicators of Manufacturing and Service Innovation: Their Strengths and Weaknesses; A. Kleinknecht.