Content and Complexity: Information Design in Technical Communication (Hardcover)

Contents: K. Schriver, Foreword. M.J. Albers, Introduction. B. Mazur, Information Design in Motion. S. Carliner, Physical, Cognitive, and Affective: A Three-Part Framework for Information Design. D. Sless, Collaborative Processes and Politics in Complex Information Design. W. Quesenbery, The Five Dimensions of Usability. S. Feinberg, M. Murphy, J. Duda, Applying Learning Theory to the Design of Web-Based Instruction. H. van der Meij, P. Blijleven, L. Jansen, What Makes up a Procedure? J. Vanderdonkct, Visual Design Methods in Interactive Applications. K.L. Smart, Contextual Inquiry as a Method of Information Design. B. Mirel, Dynamic Usability: Designing Usefulness Into Systems for Complex Tasks. M.J. Albers, Complex Problem Solving and Context Analysis. B.B. Zimmerman, M.C. Clarke, Applying Survey Research Methods to Gather Customer Data and to Obtain User Feedback. A. Rockley, Single Sourcing and Information Design. G. Hart, Redesigning to Make Better Use of Screen Real Estate.