Leading Reliable Healthcare (Paperback, 1)

Foreword viiPreface ixAcknowledgments xiAbout the Contributors xiii1 Organizational Safety Culture 1SALLIE J. WEAVER AND HANAN H. EDREES2 Operational Excellence 25SUSAN MASCITELLI, STEPHEN S. MILLS, MICHAEL BIERL, AND RYAN LE3 Efficient Clinical Practice 45SANDRA L. FENWICK, KATHY J. JENKINS, JOHN G. MEARA, CHRIS NEWELL,ANNE STACK, SARA TOOMEY, AND CYNTHIA HAINES4 Successful Patient Outcomes 71CALEB FAN, SAMI EL-BOGHDADLY, AND MARTIN A. MAKARY5 High Reliability Organizations 83FRANK FEDERICO, AMELIA BROOKS, AND HANAN H. EDREES6 Information Technology: A Neural Network for Reliable Healthcare 111HEE HWANG7 Healthcare Education and Training to Support a Responsive HealthcareSystem: Canadian Perspectives 123STEVE SLADE, TANYA HORSLEY, AND ANDREW PADMOS8 Integration of Primary Healthcare and Hospitals 135F.D. RICHARD HOBBS AND CLARE J. TAYLOR9 Performance Parameters 155JULES MARTIN, ALISON ALSBURY, AND WILL REYNOLDS10 Quality and Cost in Healthcare: Improving Performance 189BRUNO HOLTHOF11 Leadership through Crisis 205BANDAR AL KNAWY12 Health System Innovation and Reform 217TARA DONNELLY13 The Financial Aspects of Leading a Reliable Healthcare System 231CHRIS HURSTIndex 241