Continuous Improvement Strategies : How to Manage, Motivate, and Retain Staff (Paperback)

DedicationContentsPrefaceAcknowledgmentsAbout the AuthorChapter 1: Office-Level Healthcare Leaders: Who They Are and What They DoChapter 2: A Brief Synopsis of Key Leadership IdeasChapter 3: A Primer on Continuous Improvement, Lean, and Six Sigma in the Healthcare WorkplaceChapter 4: Motivating Employees: Redesigning Organizational-Level Processes to Create a Culture of Continuous ImprovementChapter 5: In the Trenches: Departmental-Level Strategies for Creating and Maintaining a Culture of Continuous ImprovementChapter 6: A Guide to Implementing and Monitoring Quality Improvement InitiativesChapter 7: How to Make the Right Decisions When One Does Not Have the Time to PlanChapter 8: Promoting a Vibrant Office Culture: Suggestions for Healthcare AdministratorsChapter 9: Developing and Enforcing Departmental Rules and RegulationsChapter 10: A RecapIndex