Patient Safety and Serious Incident Responses : The Essentials (Paperback)

Acknowledgements

Table of figures

Editors & Contributors

Foreword

Introduction?

PART 1. Principles of investigation

1:? Understanding and Avoiding Unconscious Bias?

2:? To Debrief or not to Debrief

3: The Theoretical and legal principles of formal investigations

4: Family engagement ? why it matters

PART 2: ???????? Conducting the investigation.?

5: Planning Investigations

6. Individual investigative Interviews

7: Managing Interpersonal dynamics, and issues with group interviews

8: Processing, reviewing and analysing material

PART 3 : Investigating in diverse environments.?

9: Managing Diversity and Vulnerability

10: Serious incident investigations involving children and young people

11:? Investigations in the custodial setting ? practical advice

12: Investigating within the military context

13: Fitness to Practice Investigations

14: Managing Organisational Dynamics?

PART 4: Post- investigation reporting, learning & development?

15: Approaches to managing information post investigation

16: How to present a report & the executive summary

17: ‘Cautionary?tales: investigations - the effects on staff involved’

18: The coroner’s inquest and attendance to an inquest hearing

19: Closing the loop: Creating learning from the incident?

Glossary of Terms.?

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