The Visitor Studies Guide : Theory and Practice for Heritage Contexts (Hardcover)

List of figures; List of Tables; List of boxes; Acknowledgements; INTRODUCTION; PART I: INTRODUCING VISITOR STUDIES ? Chapter 1: Visitor Studies past, present and future; Chapter 2: Contexts, purposes, and problems; Chapter 3: Theory; PART II: VISITOR STUDIES IN PRACTICE ? Case Study 1. Pride, Belonging and Identity: Pacific peoples and museums in Aotearoa New Zealand; Case Study 2. Publicos de proximidad: Researching local publics and their relationships with Casa Historica ? Museo Nacional de La Independencia (Tucuman, Argentina); Case Study 3. Relationship-Building through Evaluation: Engaging with families in designing a children’s exhibition at Saint Louis Zoo; Case Study 4. Participatory Practice in a Mexican Museum: Engaging visitor voices to create spaces for connection and dialogue after a global pandemic; Case Study 5. Empathy-Building Through Free Nature Play in an Urban Park: Saint Louis Zoo Preschool, US; Case Study 6. Building Theory on Person-led Tours for Adults: A study of German museum guides; Case Study 7. Visitor Preferences, Meaning-making and the Whole-visit Experience; Case Study 8. Working with AIM: A systematic framework for visitor engagement and impact at Te Papa, Aotearoa New Zealand; Case Study 9. Museum Visitor Empirical Studies in China: A systematic review of an emerging field; PART III: A GUIDE TO VISITOR RESEARCH PRACTICE ? Chapter 4: Designing and doing research; Appendix: Resources for Visitor Studies Practice; List of Contributors; Index.