Volunteer Management : A Strategic Approach (Paperback)

Introduction? ?Chapter 1. Volunteering: Concepts and Context? ?Chapter 2. Volunteer Management Models? ?Chapter 3. Strategic Volunteer Management? ?Chapter 4. Volunteer Motivations and Benefits? ?Chapter 5. Determinants of Volunteering? ?Chapter 6. Types of Volunteering? ?Chapter 7. Volunteering on A Board? ?Chapter 8. Determining Organizational Needs? ?Chapter 9. Planning and Allocating Resources for Volunteer Management? ?Chapter 10. Recruitment, Screening, and Placement of Volunteers? ?Chapter 11. Orientation and Training? ?Chapter 12. Managing Volunteers & Organizational Relationships? ?Chapter 13. Leading, Communicating, and Engaging? ?Chapter 14. Recognition and Retention? ?Chapter 15. Evaluating and Communicating the Value of Volunteers? ?Conclusion