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· 분류 : 외국도서 > 가족/관계 > 갈등해결
· ISBN : 9781032515342
· 쪽수 : 396쪽
· 출판일 : 2024-08-01
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PART 1: SECURITY OFFICERS
1.????? Being a Security Officer is NOT an Easy Job?
2.????? Professionalism??
3.????? The Mission of a Security Officer?
4.????? The Role of the Security Officer??
5.????? Post Orders?
6.????? Ethics and Standards of Conduct?
7.????? What Authority or Power do I have as a Security Officer?
8.????? Public Relations and the Art of Service:? 10 Key Points?
9.????? Productivity:? Six Reports
10.? Respect??
11.? How to be Successful?
12.? Are You Feeling Overwhelmed?
13.? Stress and Burnout?
14.? The Importance of Effective Report Writing
15.? Security Officers Who Give Life-Saving Care and Good Samaritan Laws
16.? “If you See Something, Say Something™”
17.? Physical Security:? Ten Things You Should Know
18.? Twenty-Five Reasons Why You Need to Obtain a Security Certification??
19.? Analyzing Risk?
20.? Master Planning of Physical Systems for Security Officers: Six Points??
21.? Security Officers and Penguins (Yes, Penguins)?
22.? The Importance of Effective Communication???
23.? Ten Key Communication Points for Security Officers??
24.? Ten Things That Require Zero Talent??
25.? Six-Point Checklist for Intrusion Detection Systems?
26.? Six-Point Checklist for Access Control Credentials (Keys/Fobs/Cards)??
27.? Six-Point Checklist for Security Surveillance Systems??
28.? Six-Point Checklist for Lights and Lighting???
29.? Six-Point Checklist for Fences and Walls??
30.? Six-Point Checklist for Policies and Procedures??
31.? Six-Point Checklist for Security Officers???
32.? Six-Point Checklist for Crime Prevention Though Environmental Design (CPTED)?
33.? Ten Security Books Every Security Officer Should Have on Their Bookshelf?
34.? Vulnerability Assessment??
35.? Crime Prevention Strategies That Will Help You with an Assessment?
36.? Thirty Things Most Book Don’t Tell You to Look for When Doing Vulnerability Assessment ?
37.? The Changing Face of the Security Industry?
38.? Crime Displacement??
39.? Using Environmental Design to Increase Security?
40.? Ten Steps to Reduce Risk??
41.? Different Types of Risk?
42.? Techniques for Dealing with Risk?
43.? Strategies to Reduce Risk?
44.? The Importance of Signage?
45.? Safety on the Job??
46.? The Art of Training??
47.? Parking Garages and Parking Lot Security:? Using CPTED Principles??
48.? Fifty Things to Consider When Designing Out Crime??
49.? Incident Report Writing??
50.? General Safety Rules for Security Officers
51.? Communications Device Usage
52.? Sexual Harassment??
53.? Creating a Report?
54.? Military Time:? The 24-Hour Clock??
55.? The Phonetic Alphabet??
56.? Using a Fire Extinguisher??
57.? When Emergency Medical Personnel Arrive, Part 1 Introduction, Contributed to by Michael J. Fagel, Ph.D, CEM, CPOI
58.? When Emergency Medical Personnel Arrive, Part 2 Facility Manager’s Responsibilities, Contributed to by Michael J. Fagel, Ph.D, CEM, CPOI
59.? When Emergency Medical Personnel Arrive, Part 3 Human Resources Responsibilities, Contributed to by Michael J. Fagel, Ph.D, CEM, CPOI
60.? Training?
61.? Pre-Patrol Intelligence?
62.? Effective Patrol Techniques??
63.? Equipment Check
64.? Prevention of Crime?
65.? Crime Analysis
66.? Deter, Deny, Delay, Deny?
67.? Lighting??
68.? Deterrents??
69.? Fraternization???
70.? Bomb Threat Checklist??
71.? Incident Report Form??
72.? Target Hardening??
73.? Grooming and Uniform Standards??
74.? Risk Management and Security Master Planning for Events and Festivals???
75.? Active Violence/Active Shooter Guidelines - Run, Hide, Fight??
76.? Traditional Physical Security Countermeasures (Crime Prevention) vs. Crime Prevention Through Environmental Design (CPTED)??
77.? Dealing with Difficult People and Situations??
78.? Motivation??
79.? Rest, Relaxation and Exercise??
80.? Legal Liability and Inadequate Security??
81.? Effective Trainers??
82.? Five Steps for Violence Prevention??
83.? Disinformation??
84.? Vehicular Accidents Involving a Company Vehicle??
85.? Bullying in the Workplace
86.? Burglary ? Still the Common Crime??
87.? Preventing Vehicle Crimes??
88.? If Something Doesn’t Look Right, Tell Someone!? ?
89.? Community Policing??
90.? Mental Health Issues and CPTED?
91.? Do You Fear That Your Job Will Become Obsolete?
92.? Knowledge and Awareness?
93.? Proprietary vs. Contract Security Officers
94.? Walking and Working Surfaces are Critical for a Safe Work Environment??
95.? Understanding Crime Issues??
96.? Crime and Opportunity??
97.? Security/Situational Awareness? ?
98.? Emotional Intelligence??
99.? ??Stationary or Post Duty??
100.????????????????????? Civil Disturbances, Riots or Protests?
101.????????????????????? How to Handle Trespassers
102.????????????????????? Dealing with Homelessness Individuals
103.????????????????????? Suspicious Mail or Packages
104.????????????????????? Artificial Intelligence (AI) and Security
????? 105.?? Smart Devices and Network Safety and Security
????? 106.?? Robots and Drones in the Security Industry
????? 107.? What You Should Know About NFPA 730®? ?
????? 108.?? Video Analytics
????? 109.? Checklist of Parking Lot or Garage Security Solutions
110.? Naloxone for an Opioid Overdose
111.? License Plate Reader Technology
112.? Physical Security
113.? What’s the Difference Between a Security Officer and a Security Guard?
114.? Police Officers vs. Security Officers
115.? Investigations:? Luck or Skill?
116.? Testifying in Court
117.? Suspect and Vehicle Descriptions
118.? The Broken Window Theory:? Controlling Physical Deterioration and Disorder
119.? Proactive vs. Reactive Security for an Effective Security Process
120.? Patrolling in Hazardous Areas
121.? Marijuana and the Security Industry
122.? Identity Theft
123.? Insider Threats
124.? The Culture of Security
125.? The Security Officer of the Future
PART TWO: SECURITY SUPERVISORS AND MANAGERS
126.? The Leader as an Agent of Change
127.? Security Supervisors
128.? Security Managers
129.? Recruiting, Hiring and Orientation for Security Officers
130. Effective Security Officer Scheduling
131.? Developing a Security Budget
132.? How to Design a 5-Year Plan
133.? Sexual Harassment ? Additional Supervisor Responsibilities
134.?? Managing a Multigenerational Workforce
135.? How to Engage and Empower Security Officers
136.? 100 Things Security Supervisors and Managers Need to Know
137.? Facility Security Plan
138.? Cross-Training
139.? Building an Effective Security Team
140.? Female Security Officers
141.? What Does Employee Turnover Really Cost?
142.? Diversity, Equity, and Inclusion in the Security Industry
143.? Dealing with the Press or News Media after an On-Site Incident
144.? Managing in the Age of Technology
145.? Leadership vs. Management
146.? How Secure is Your Security Operation?
147.? U.S. Bureau of Labor Statistics:? Security Guards (aka:? Security Officers)
148.? Change and the Visionary
149. Raising the Bar for Security Officers
150.? There is Hope for the Future of the Security Industry
