The Work of Management : A Leader’s Guide to Applying Systems Leadership (Paperback)

Part I The Basics ? Purpose and Work? 1. The Importance of Purpose? 2. Work and the Domains of Work? 3. The Importance of Task Clarity? 4. Human Capability??Part II Organisation Structures and Roles? 5. Levels of Work Complexity? 6. Organisation Structure? 7. Authority, Power and Vertical Relationships? 8. Improving Role Relationships??Part III The Work of Leadership? 9. The Work of Leadership: Values, Mythologies and Culture? 10. The Work of Leadership: Creating a Culture? 11. Systems: Descriptions and Design? 12. Safety: Systems, Behaviour and Symbols??Part IV Essential People Systems? 13. Social Process at a Distance? 14. Role Descriptions and Selection? 15. Performance Management:? Output Measures vs. Work Performance of Individuals? 16. Performance Management ? Overcoming the ‘Muddle’? 17. Task Assignment, Feedback and Review? 18. Performance Planning and Review? 19. Performance Evaluation? 20. Salary Administration? 21. Careers and Staff Development? 22. Discipline and Fair Treatment