The Impact of the Current 4Cs Skills Gap in Organizations : Using Emotional Intelligence to Develop Competencies (Paperback)

Chapter One ? Overview and Background?Part I ? Recognizing the Problem, and Role of 4Cs Skills Gap in the Economy?Chapter Two - The 21^st Century 4Cs Skills in Business Context?Chapter Three - The External Element Impacting the Skills Gap?Chapter Four ? Skills Gap; a Present and Persistence Problem in Organizations?Chapter Five? Impact of 4Cs Skills Gap in Economy?Part II ? Diagnosing the 4Cs Skills Gap and Evaluating Employees?Chapter Six - Role of Needs Assessment in Competencies and Skills Development?Chapter Seven ? Identifying 4Cs Skills Gap Using Organization Diagnosis Models?Chapter Eight ? Evaluating and Supporting Students & Workforce on Their Progress?Part III ? Identifying What is Real and Present in Organizations?Chapter Nine ? Values Placed on 4Cs Skills by Organizations?Chapter Ten ? Impact of 4Cs Skills Gap on Team Performance?Chapter Eleven ? Effective 4Cs Skills Training and Development?Chapter Twelve ? Essence of Cohesiveness and Workability?Part IV ? Use Emotional Intelligence to Create Competency-Based Training?Chapter Thirteen ? Emotional Intelligence and Its Clusters?Chapter Fourteen ? Application of Emotional Intelligence Coaching?Chapter Fifteen- 4Cs Skills Competency-Based Training & Development Via EI?Chapter Sixteen ? Implementation and Management of Training & Development?Chapter Seventeen ? Emotional Intelligence Coach?Part V ? Foresight, Summary and Final Thoughts?Chapter Eighteen ? Upskilling, Reskilling and Cross-Skilling Your Workforce?Chapter Nineteen - Implications, Suggestions and Restrictions?Chapter Twenty ? Summary and Final Thoughts?Chapter Twenty-One - Elements and Demographics of Study?Appendix "A" ? Supporting Resources