The Future of Retail and Service Design : Sustainable, Phygital, and Community (Hardcover)

Part I: Sustainable Retail??Introduction??1.?Rethinking Retail: Navigating the Intersection of Commerce, Community and Sustainability??2.?Applying Service Design Approaches to Create a Sustainable Fashion Retail Future??Part II: Phygital Retail??Introduction??3.?Shaping Retail Innovation: A Scenario-Driven Approach for Designing Phygital Retail Experiences??4.?User Interface Design in Mixed Reality Fashion Shopping: A Systematic Review??5.?Exploring Generation Z Behaviour towards Different Digital Fashion and Immersive Technologies: A Stimulus-Organism-Response Approach??Part III: Community Retail??Introduction??6.?Fostering A Sense of Community in Hyperlocalised Retail Design for Global Brands??7.?Restorative Retail Experiences in UK Fashion Retail Servicescapes??8.?Neighbourhood Consumption: The Impact of Neighbourhood Atmosphere on The Coffee Shop Experience