Trust in Virtual Teams : Organization, Strategies and Assurance for Successful Projects (Paperback)

Contents: Foreword; Preface; Part I Understanding and Building Trust: Understanding trust; Why talk about trust?; Building personality based trust; Building cognitive based trust; Building institutional based trust. Part II Virtual Team Working: What are the elements of virtuality?; Am I virtual?; How different roles are affected by virtuality; Understanding quality assurance: the basic mechanics to support information discovery. Part III Quality Assurance, Trust and the Virtual Team: Organizational strategies that influence the success of virtual team management; Bibliography; Index.