Writing and Designing Manuals and Warnings, Fifth Edition (Paperback, 5 ed)

Part 1: Product Safety in the 21st Century. 1. The Changing Landscape. 2. Know Your Users and Your Product’s Hazards. Part 2: The Making of a Manual (Or More Than One!). 3. Designing a User-Friendly Manual. 4. What You See is What You Read…or Not. 5. A Picture is Worth…It Depends. 6. Thinking Outside the Books. 7. Special-Purpose Manuals. Part 3: You Have Been Warned. 8. The Duty to Warn. 9. Warnings that Work. Part 4: Making It Work in the Real World. 10. Who Writes a Manual? 11. Integrated Product Safety: The Manual is Just the Beginning.