Dealing with Difficult Parents (Teacher Edition) : How To Get Parents Off Your Back and On Your Side (Paperback, 3 ed)

1. Dealing with Difficult Parents: An Overview??Part?1: Understanding Today’s Parents??2. Who Are These Guys? Understanding Parents’ Circumstances??3. Why Aren’t They On Our Side?? Understanding Parents’ Perceptions??Part?2: How to Get Parents Off Our Backs and Onto Our Sides??4. Building Credibility: Everyone Wants to Associate with a Winner??5. Taking Your Classroom Social: Good News Builds Trust??6. Positive Communication with Parents: An Ounce of Prevention??7. The Power of Consistent, Proactive Parental Communication??Part?3: Dealing with Difficult Parents: And Knowing When to Look Inward, Too??8. Initiating Contact with Parents??9. Calm Is Good??10. The Best Way to Get in the Last Word…??11. What If the Parent Is Right???12. Do You Feel Defensive? If So, Something Is Wrong??13. The Blame Frame??Part?4: Dealing with Difficult Situations: The Nicer the Parent, The Harder It Can Be??14. Delivering Bad News??15. But Do Parents Feel They Got a Good Deal???16. What If They Use the “F” Word?Fair???17. Focus on the Future??18. Universal Strategies for Challenging Situations? 19.?Parting Thoughts