Management from A to Z and back again : 52 Ideas, tools and models for managing people (Hardcover)

Introduction FROM A TO Z … Chapter 1: A Authenticity Chapter 2: B Eric Berne and some ideas from Transactional Analysis Chapter 3: C Coaching and mentoring Chapter 4: D Delegation and micromanagement Chapter 5: E Emotional intelligence Chapter 6: F Fierce conversations Chapter 7: G Growing people Chapter 8: H Ron Heifetz and Adaptive Leadership Chapter 9: I Influencing and power Chapter 10: J Carl Jung and the Myers-Briggs Type Indicator Chapter 11: K John Kotter ? Leadership is different from management Chapter 12: L Leading with love Chapter 13: M Managing meetings Chapter 14: N Saying No ? managing your time Chapter 15: O Images of organisation Chapter 16: P Performance and development reviews Chapter 17: Q Questioning and playing back Chapter 18: R Management as a relationship Chapter 19: S Servant leadership Chapter 20: T Managing a team Chapter 21: U UN Sustainable Development Goals Chapter 22: V Virtue ethics Chapter 23: W Work-life balance Chapter 24: X Theory X and theory Y Chapter 25: Y Getting to Yes Chapter 26: Z Zoom and hybrid working AND BACK AGAIN … Chapter 27: Z Zookeeping Chapter 28: Y Your purpose and values Chapter 29: X Generation X and Generation Y Chapter 30: W Well-being in the workplace Chapter 31: V Vision and strategy Chapter 32: U Understanding context Chapter 33: T Talent management Chapter 34: S Shadow of the leader Chapter 35: R Romance of leadership and followership Chapter 36: Q Quiet leadership Chapter 37: P Positive psychology Chapter 38: O Organisational culture Chapter 39: N National culture Chapter 40: M Managing change Chapter 41: L Listening Chapter 42: K Creating institutional knowledge Chapter 43: J John Adair’s Action Centred Leadership model Chapter 44: I The inner game Chapter 45: H Humility Chapter 46: G Games people play Chapter 47: F Giving, generating and gathering feedback Chapter 48: E Handling emails Chapter 49: D Decision making Chapter 50: C Confidence Chapter 51: B Business schools Chapter 52: A Assertiveness Index