Bricks Matter (Hardcover)

Foreword xi

Preface xv

Chapter 1 Why Bricks Matter 1

Implications 6

Building the Right Bricks 7

A Look at History 13

Supply Chain Pioneers: The Tipping Points 13

Meet the Pioneers 20

Why It Matters 25

Supply Chain Process Evolution 30

Who Does Supply Chain Best? 41

Meet the Supply Chain Leaders 45

Procter & Gamble: The Quiet Leader 46

Apple and Dell: Inventing New Models 52

Summary 56

Notes 57

Chapter 2 Building Value Networks 59

The Journey from Cost to Value 60

Aligning for Success 66

Building of Value Networks 72

Building Value Networks 77

Why Are Value Networks So Hard to Build? 80

A Close-up: Taking a Closer Look at a Value Network within the Consumer Value Chain 83

Value Chain Case Studies 89

Success in Creating Value in Value Networks 89

Mistakes in Building Value Chain Networks 94

Risk Management 100

Shift to Value-based Outcomes 102

Summary 106

Notes 106

Chapter 3 The New World of Demand Management: Demand Sensing, Shaping, and Translation 107

What Is Demand Management? 109

Learning a New Language to Build Market-Driven Demand Management Processes 110

What Is Market-Driven Demand Management? 111

What Is Demand Sensing? 121

What Is Demand Shaping? 123

Achieving Market-Driven Capabilities 127

Why Is Becoming Market Driven Important for Industrial Companies? 133

Driving the Market-Driven Demand Management Advantage 134

Social: A New Form of Demand Signal 136

How Can a Company Improve Demand Management? 142

Summary 143

Notes 144

Chapter 4 Supply Management Evolution 145

Current State 147

Supply Chain Matters 151

Procurement of Raw Materials 154

Manufacturing: The Making of Products 161

Transforming Manufacturing 165

Logistics 181

Summary 193

Notes 195

Chapter 5 Building Horizontal Connectors 197

The Building of Horizontal Supply Chain Processes 201

Revenue Management 205

Sales and Operations Planning 212

Supplier Development 226

Summary 241

Notes 241

Chapter 6 Supply Chain 2020 243

Leading the Journey to Drive Market-Driven

Value Networks 244

Building a Guiding Coalition 256

Running the Race 260

Making the Right Investments 267

Supply Chain 2020 268

Demand Orchestration 280

Big Data Supply Chains 281

Winning the Race 286

Notes 288

About the Authors 289

Index 291