The Pin Drop Principle (Hardcover)

Introduction 1

1 Understand the Secrets of Persuasion 13

Communicating with Intention and Objective

2 Tell a Good Story 29

Using Personal Experiences to Inspire and Persuade

3 Craft a Compelling Narrative 47

Building the Framework to Support Your Message

4 Be Prepared 71

Managing Nerves and Controlling Anxiety

5 Project Confidence 91

Expressing Your Intention Nonverbally

6 Say It Like You Mean It 119

Using Your Voice to Influence

7 Listen to Understand 139

Maximizing Comprehension and Retention

8 Think on Your Feet 157

Mastering Impromptu Speaking in Any Situation

9 Stay Focused and On Track 173

Handling Questions and Controlling Your Audience

10 Assert Yourself 195

Gaining Commitment, Providing Feedback, and Delivering Difficult News

Conclusion 219

Notes 221

Glossary of Terms 231

Acknowledgments 239

About the Authors 241

Index 243