Reinventing Management: Smarter Choices for Getting Work Done (Hardcover, Revised, Update)

Preface ix

Acknowledgements xiii

About the Author xvii

Chapter 1 Why Management Failed 1

Chapter 2 What’s Your Management Model? 27

Chapter 3 Coordinating Activities: From Bureaucracy to Emergence 53

Chapter 4 Making and Communicating Decisions: From Hierarchy to Collective Wisdom 85

Chapter 5 Setting Objectives: From Alignment to Obliquity 119

Chapter 6 Motivating Employees: From Extrinsic to Intrinsic Motivation 145

Chapter 7 Four Models of Management 173

Chapter 8 The Change Agent’s Agenda 205

Chapter 9 The Leader’s Agenda 225

Epilogue Broadening the Debate on Reinventing Management 251

Notes 263

Index 283