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· 제목 : Why Managing Sucks and How to Fix It (Hardcover)
· 분류 : 외국도서 > 경제경영 > 관리
· ISBN : 9781118426364
· 쪽수 : 288쪽
· 출판일 : 2013-02-04
· 분류 : 외국도서 > 경제경영 > 관리
· ISBN : 9781118426364
· 쪽수 : 288쪽
· 출판일 : 2013-02-04
목차
Acknowledgments vii
Introduction 1
Chapter 1 Wake Up! Go Beyond Telework 21
Creating an Accountability Culture by Karren Fink 55
Chapter 2 Motivate Me. No Pizza Party, Please 63
The Importance of Trust by Bryan Sivak 98
Chapter 3 S.M.A.R.T. Goals ¼ Senseless
Minutia Against Random Tasks 105
Down with Billable Hours, Up with Results by Otmara “Omi” Diaz-Cooper and Todd Cooper 137
Chapter 4 24/7 Kicks 9–5’s Ass 143
Focus on What Matters by Greg Watt 169
Chapter 5 No More Bullshit Meetings. Period. 177
Delighting the Customer by Ronnie Wooten 201
Chapter 6 Results. Not for Every Job? 207
Results-Only Competency-Based Education by Jeff Herzberg 237
ROWE in the Public Sector by Nancy Dietl Griffin 244
Epilogue 256
About the Authors 272
Index 273
