Management Information Systems (Paperback, 2, Revised)

Chapter 1 Introduction to Information Systems 2 Chapter 2 Organizational Strategy, Competitive Advantage, and Information Systems 42 Chapter 3 Data and Knowledge Management 78 Chapter 4 Telecommunications and Networking 122 Chapter 5 Business Intelligence 168 Chapter 6 Ethics and Privacy 202 Chapter 7 Information Security 226 Chapter 8 Social Computing 272 Chapter 9 E-Business and E-Commerce 324 Chapter 10 Wireless, Mobile Computing, and Mobile Commerce 364 Chapter 11 Information Systems Within the Organization 408 Chapter 12 Extending the Organization to Customers 436 Chapter 13 Extending the Organization Along the Supply Chain 466 Chapter 14 Acquiring Information Systems and Applications 490 Plug IT In 1 Business Processes and Business Process Management 530 Plug IT In 2 Hardware and Software 539 Plug IT In 3 Cloud Computing 561 Plug IT In 4 Intelligent Systems 586 PI4.6 Intelligent Agents 596 Plug IT In 5 Project Management 601 Plug IT In 6 Protecting Your Information Assets 612 Photo Credits 635 Index 636