Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask (Hardcover, 2, Revised)

Introduction 1

Part I The Power of Questions

1 An Underused Management Tool 11

2 Benefits of a Questioning Culture 31

Part II Asking Questions Effectively

3 Why We Have Trouble with Questions 63

4 Asking the Right Questions 83

5 The Art of Asking Questions 103

6 Creating a Questioning Culture 129

Part III A Guide for Leaders on When and How to Ask Powerful Questions

7 Using Questions in Managing People 151

8 Using Questions to Build Teams 177

9 Using Questions to Solve Problems 199

10 Using Questions to Shape Strategy and Enable Change 213

Conclusion: Becoming a Questioning Leader 239

Resource A: Biographies of Leaders Interviewed 247

Resource B: Action Learning: A Powerful Training Program for Developing Questioning Leaders 255

Resource C: Resources for Training and Information on Questioning Leadership 271

Notes 275

Acknowledgments 283

About the Author 287

Index 291