Emotionally Intelligent Leadership: A Guide for Students (Paperback, 2, Revised)

Foreword: It’s All about Relationships vii
Susan R. Komives

Acknowledgments xi

About the Authors xiii

1 Introduction 1

Part One: Consciousness of Self 19

2 Consciousness of Self 21

3 Emotional Self-Perception 31

4 Emotional Self-Control 41

5 Authenticity 51

6 Healthy Self-Esteem 61

7 Flexibility 71

8 Optimism 79

9 Initiative 91

10 Achievement 101

Part Two: Consciousness of Others 109

11 Consciousness of Others 111

12 Displaying Empathy 119

13 Inspiring Others 129

14 Coaching Others 139

15 Capitalizing on Difference 149

16 Developing Relationships 159

17 Building Teams 169

18 Demonstrating Citizenship 179

19 Managing Conflict 187

20 Facilitating Change 197

Part Three: Consciousness of Context 207

21 Consciousness of Context 209

22 Analyzing the Group 217

23 Assessing the Environment 227

24 Developing Emotionally Intelligent Leadership 237

Appendix: EIL Overview 243

Index 247