Organizational Behaviour (Paperback, 3 Rev ed)

About the Authors ix Preface xi Acknowledgements xiv How to Use This Book xv Part 1 Introduction 1 1 What is Organizational Behaviour? 3 Part 2 Individual Differences and Their Relevance to Work 39 2 Perception, Personality and Values 41 3 Learning, Reinforcement and Self?]Management 81 4 Engagement of Employees in the Workplace 109 Part 3 Managing the Organization 147 5 Changing Worlds and the Design of Work 149 6 Organizational Structure and Design 187 7 Organizational Culture 225 Part 4 People, Processes and Performance 247 8 Groups and Teams 249 9 Leadership 287 10 Power, Politics and Decision Making in Organizations 315 11 Communication, Conflict and Negotiation in Organizations 351 12 Organizational Change 379 Endnotes 409 Glossary 437 Index 451