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· 제목 : Managing the Unexpected: Sustained Performance in a Complex World (Hardcover, 3)
· 분류 : 외국도서 > 경제경영 > 관리
· ISBN : 9781118862414
· 쪽수 : 224쪽
· 출판일 : 2015-09-15
· 분류 : 외국도서 > 경제경영 > 관리
· ISBN : 9781118862414
· 쪽수 : 224쪽
· 출판일 : 2015-09-15
목차
Preface vii
Acknowledgments xi
Chapter 1 Mismanaging the Unexpected 1
Chapter 2 The Infrastructure of Mindful Organizing 21
Chapter 3 Principle 1: Preoccupation with Failure 45
Chapter 4 Principle 2: Reluctance to Simplify 62
Chapter 5 Principle 3: Sensitivity to Operations 77
Chapter 6 Principle 4: Commitment to Resilience 94
Chapter 7 Principle 5: Deference to Expertise 112
Chapter 8 Organizational Culture and Reliability 129
Chapter 9 Sustaining Sustained Performance 148
Notes 163
About the Authors 195
Index 197
