Fundamentals of Queueing Theory (eBook Code, 5th)

1. Introduction
2. Review of Stochastic Processes
3. Simple Markovian Queueing Models
4. Advanced Markovian Queueing Models
5. Networks, Series, and Cyclic Queues
6. General Arrival or Service Patterns
7. General Models and Theoretical Topics
8. Bounds and Approximations
9. Numerical Techniques and Simulation
Appendix A: Symbols and Abbreviations
Appendix B: Tables
Appendix C: Transforms and Generating Functions
Appendix D: Differential and Difference Equations
Appendix E: QtsPlus Software