[eBook Code] The Strategic Management of Health Care Organizations (eBook Code, 8th)

Preface xiii

Features of the Text xiv

Organization of the Text xvi

To the Students: Why This Book About Strategic Management Is Important xviii

The Author Team xviii

Acknowledgments xix

Chapters

Chapter 1 The Nature of Strategic Management 1

Chapter 2 External Analysis 37

Chapter 3 Service Area Competitor Analysis 79

Chapter 4 Internal Analysis and Competitive Advantage 121

Chapter 5 Directional Strategies 163

Chapter 6 Identifying Strategic Alternatives 205

Chapter 7 Evaluation of Alternatives and Strategic Choice 259

Chapter 8 Value-Adding Service Delivery Strategies 313

Chapter 9 Value-Adding Support Strategies 359

Chapter 10 Communicating Strategy and Developing Action Plans 401

Resources for Strategic Thinkers

Resource 1 Analyzing Strategic Health Care Cases 431

Resource 2 Health Care Organization Accounting, Finance, and

Performance Analysis 443

Resource 3 Health Care Acronyms 463

Resource 4 Glossary of Strategic Management Terms 471

Cases in the Health Care Sector

Case 1 Cottage Senior Living

Case 2 Asian Health Services: Rediscovering a Blue Ocean

Case 3 Community Blood Center of the Carolinas: Building for a Better Community

Case 4 Navigating Change at Alaska’s Southcentral Foundation

Case 5 LINET Americas: This Bed Is Just Right!

Case 6 West Kendall Baptist Hospital: Meeting the Demand of Community-Based Health Care in the New (and Stormy) Regulatory Environment

Case 7 Humana’s Bold Goal: 20 Percent Healthier by 2020

Case 8 Pricing the EpiPen: This Is Going to Sting

Case 9 Cavalier Hospital

Case 10 Pleasant Bluffs Hospital: Launching a Home-Based Hospital Program

Case 11 Kaiser Permanente: Creating a No-Wait Emergency Department

Case 12 ExAblate Neuro

Case 13 Huntington Hospital

Case 14 Valley Health

Index 495