[eBook Code] Cracking the Leadership Code (eBook Code, 1st)

Introduction: Deciphering the Code: Why I Wrote This Book

Part One: Context

Chapter 1: Becoming a Better Leader: The Basics

Chapter 2: Your Inherited Leadership Legacy

Chapter 3: Why Old-School Leadership Stopped Working

Part Two: Connection

Chapter 4: Empathy: The Basis of Connection

Chapter 5: Empathy: Connection in Action

Chapter 6: Building Your Credibility

Part Three: Communication

Chapter 7: The Confusing Conundrum of Communication

Chapter 8: Cracking the Communication Code

Part Four: Collaboration

Chapter 9: Motivation: The Search for the Magic Pill

Chapter 10: Leading by Design: The Primary Needs

Chapter 11: Leading by Design: The Performance Needs

Chapter 12: Creating Great Employee Experiences

Chapter 13: Making Things Simple

Epilogue: Time to Leap

Bibliography

Acknowledgments

About the Author

Index