Managing the Long-Term Care Facility (Paperback, 2nd)

About the Contributors xxv

Foreword xxxiii

Preface xxxvii

Acknowledgments xxxix

About the Companion Website xli

Introduction xliii

Chapter 1 Long-Term Care Continuum 1
Kenneth Merchant, Rebecca M. Perley, Susan M. Duncan, Nancy Wexler, and Michael Carter

Chapter 2 Biological and Psychosocial Aspects of Aging 37
Barbara White and Melvin Hector

Chapter 3 Person-Centered Care 71
Jim Kinsey, Cindy Donovan, and Adrienne Lindsey

Chapter 4 Trauma-Informed Care91
Barbara Ganzel, Nancy Kusmaul, Carla Cheatham, Paige Hector, David D. Clarke, and Rebecca M. Perley

Chapter 5 Resident Advocates and Diversity 47
Ann Wyatt, Robyn Grant, and Rebecca M. Perley

Chapter 6 Physical Environment of Long-Term Care 163
Andrew Lee Alden, Jeffrey W. Anderzhon, and Sarah Moser

Chapter 7 Transitions of Care 191
Paige Hector and Cory W. Woods

Chapter 8 Resident-Centered Clinical Operations 209
Paige Hector and Cory W .Woods

Chapter 9 Ethical Dilemmas and Collaborative Decision-Making 231
David N. Hoffman

Chapter 10 Facility-Centered Clinical Operations 259
Paige Hector and Cory W. Woods

Chapter 11 Technology and Data-Driven Health Care 281
Abby Swanson Kazley

Chapter 12 Resident Assessment Instrument 303
Joel VanEaton and Rebecca M. Perley

Chapter 13 Quality Assurance and Performance Improvement (QAPI) and Quality Assessment and Assurance (QAA) 313
Paige Hector and Alan C. Horowitz

Chapter 14 Surveys, Enforcement Actions, and Appeals 345
Alan C.Horowitz

Chapter 15 Human Resources 367
Sonja M.Talley, Ronke Komolafe, and Rebecca M.Perley

Chapter 16 Workforce Culture 401
JimKinsey, Rebecca M.Perley, and Ann Wyatt

Chapter 17 Marketing and Public Relations 427
Suzanne Richards, Lovella D. Sullivan, and Rebecca M.Perley

Chapter 18 Facility Reimbursement 451
Robert J. Miller

Chapter 19 Financial Operations 477
Robert J. Miller

Chapter 20 Legal Considerations 499

Alain P. Durocher and Deborah K. Cruze

Chapter 21 Compliance and Risk Management 523

David N.Hoffman and RebeccaM.Perley

Chapter 22 Looking Ahead: Domestic and International Policy Implications of Long-Term Care 549
Erlyana Erlyana, Karl Steinberg, Martin Smalbrugge, Alex? Bardakh, and Robert J. Miller

Index 581