Understanding and Managing Public Organizations (Paperback, 6)

Figures and Tables

Preface and Acknowledgments

The Authors

PART ONE: THE DYNAMIC CONTEXT OF PUBLIC ORGANIZATIONS

Chapter One: The Challenge of Effective Public Organization and Management

Chapter Two: Understanding the Study of Organizations: A Historical Overview

Chapter Three: What Makes Public Organizations Distinct

Chapter Four: Analyzing the Environment of Public Organizations

Chapter Five: The Impact of Political Power and Public Policy

PART TWO: KEY DIMENSIONS OF ORGANIZING AND MANAGING

Chapter Six: Organizational Goals, Effectiveness, and Performance

Chapter Seven: Formulating and Achieving Purpose: Power, Decision Making, and Strategy

Chapter Eight: Organizational Structure, Design, Technology, Information Technology, and Social Media

Chapter Nine: Understanding People in Public Organizations: Motivation and Motivation Theory

Chapter Ten: Understanding People in Public Organizations: Values, Incentives, and Work-Related Attitudes

Chapter Eleven: Leadership, Managerial Roles, and Organizational Culture

Chapter Twelve: Teamwork: Understanding Communication and Conflict in Groups

PART THREE: STRATEGIES FOR MANAGING AND IMPROVING PUBLIC ORGANIZATIONS

Chapter Thirteen: Managing Organizational Change and Development

Chapter Fourteen: Advancing Public Management Through Collaboration

References

Additional Reference Materials

Name Index 

Subject Index