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· 제목 : [eBook Code] Scaling Conversations (eBook Code, 1st) (How Leaders Access the Full Potential of People)
· 분류 : 외국도서 > 경제경영 > 리더십
· ISBN : 9781119764502
· 쪽수 : 208쪽
· 출판일 : 2021-04-05
· 분류 : 외국도서 > 경제경영 > 리더십
· ISBN : 9781119764502
· 쪽수 : 208쪽
· 출판일 : 2021-04-05
목차
Introduction ix
PART I What’s in a Conversation?
Chapter 1 What’s a Conversation? 3
Chapter 2 Why Do We Need to Scale Conversations? 9
Chapter 3 Components of a Conversation 21
Chapter 4 Why Are Conversations Hard to Scale in Person? 33
Chapter 5 Why Are Conversations So Hard to Scale Online? 41
Chapter 6 Typical Mistakes Leaders Make at Scale 47
PART II How to Scale Conversations Effectively
Chapter 7 Components of a Successful Scaled Conversation 65
Chapter 8 The Hierarchy of Questions 79
Chapter 9 Components of Good Questions for Scaled Conversations 107
Chapter 10 Synthesizing Scaled Conversations 119
Chapter 11 Scaling Conversations in Action: Diversity, Inclusion, Mental Health, Equity 139
Acknowledgments 163
About the Author 167
Index 169
