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· 분류 : 외국도서 > 교육/자료 > 참고자료 > 에티켓
· ISBN : 9781119982845
· 쪽수 : 384쪽
· 출판일 : 2022-12-28
목차
Introduction 1
Part 1: Taking the First Steps to Better Etiquette 5
Chapter 1: Examining Today’s Etiquette Basics 7
Chapter 2: Becoming a Model of Good Manners 21
Chapter 3: Presenting Yourself Positively: Clothing, Grooming, and More 33
Part 2: Fostering Well-Mannered Relationships 49
Chapter 4: Focusing on Courtesy with Your Family 51
Chapter 5: Appreciating the Art of Friendships and Relationships 69
Chapter 6: Showing Civility in the Working World 87
Part 3: Communicating with Courtesy: Saying Everything Right 97
Chapter 7: Engaging in Polite Conversation 99
Chapter 8: Sharpening Your Written Correspondence 111
Chapter 9: Improving Your Phone Etiquette 127
Chapter 10: Crafting Appropriate Emails and Social Media Posts 143
Chapter 11: Communicating in the Business World 157
Part 4: That’s Entertainment! Meals, Parties, and Gifts 181
Chapter 12: Eating Meals with Elegance 183
Chapter 13: Celebrating the Wonders of Wine 209
Chapter 14: Hosting a Memorable Event 221
Chapter 15: Being a Gracious Guest 247
Chapter 16: Giving and Receiving Gifts Graciously 259
Part 5: Making the Most of Special Situations 277
Chapter 17: Marking Life’s Major Events 279
Chapter 18: On the Go: Travel Manners for Land, Sea, and Air 303
Chapter 19: Being Sensitive about Disabilities and Illnesses 323
Part 6: The Part of Tens 337
Chapter 20: Ten Airline Etiquette Tips 339
Chapter 21: Ten Social Etiquette Tips for All of Us 345
Index 351
