Emotional Intelligence for Dummies (Paperback, 2)

Introduction 1

Part 1: There’s a New Kind of Intelligence in Town 5

Chapter 1: Feeling Smart 7

Chapter 2: Assessing Your Emotional Intelligence 21

Chapter 3: Finding Happiness 31

Part 2: The Essentials of Emotional Intelligence 41

Chapter 4: Investigating the Science Behind Emotional Intelligence 43

Chapter 5: Becoming More Aware of Your Emotions 61

Chapter 6: Managing Your Emotions 81

Chapter 7: Understanding Empathy 99

Chapter 8: Managing Other People’s Emotions 115

Part 3: Taking Emotional Intelligence to Work 131

Chapter 9: Dealing with Difficult Workplace Situations 133

Chapter 10: Succeeding Through Emotional Intelligence 149

Chapter 11: Becoming an Emotionally Intelligent Leader 173

Chapter 12: Creating an Emotionally Intelligent Workplace 191

Chapter 13: Getting Through College with Emotional Intelligence 217

Part 4: Using Emotional Intelligence at Home 235

Chapter 14: Creating Emotionally Intelligent Relationships 237

Chapter 15: Parenting with Emotional Intelligence 257

Chapter 16: Raising an Emotionally Intelligent Child 275

Part 5: The Part of Tens 297

Chapter 17: Ten Ways to Improve Your Emotional Intelligence 299

Chapter 18: Ten Ways to Help Difficult People with Their Emotional Intelligence 311

Chapter 19: Ten Ways to Make the World a More Emotionally Intelligent Place 321

Index 329