The Palgrave Handbook of Public Administration and Management in Europe (Multiple-component retail product, 2018 ed.)

Preface; Geert Bouckaert.- Part 1 Public administration and management in Europe.- 1: Introduction; Edoardo Ongaro and Sandra Van Thiel.- 2: Public Administration and Public Management research in Europe: traditions and trends; Edoardo Ongaro, Sandra van Thiel, Andrew Massey, Jon Pierre, Hellmut Wollmann.- 3: Education and Training in Public Administration and Management in Europe; Christoph Reichard and Eckhard Schroter.- 4: Languages and Public Administration in Europe; Edoardo Ongaro and Sandra van Thiel.- Part 2 Public management themes.- 5: Strategic Management in Public Services Organizations: Developing a European Perspective; Ewan Ferlie and Salvador Parrado.- 6: Leadership in Europe's Public Sector; Anne Drumaux and Paul Joyce.- 7: Public budgets and budgeting in Europe: state of the art and future challenges; Iris Saliterer, Mariafrancesca Sicilia, Ileana Steccolini.- 8: IPSAS, EPSAS and other challenges in European public sector accounting and auditing; Isabel Brusca, Eugenio Caperchione, Sandra Cohen and Francesca Manes Rossi.- 9: Accountability in Liberal Democratic, Parliamentary Systems Leanne-Marie McCarthy-Cotter and Matthew Flinders.- 10: Performance management in Europe: An idea whose time has come - and gone?; Wouter Van Dooren and Conny Hoffmann.- 11: Explaining citizen satisfaction and dissatisfaction with public services; Steven Van de Walle.- 12: Public personnel reforms and public sector HRM in Europe; Peter Leisink and Eva Knies.- 13: Public service motivation: state of the art and conceptual cleanup; Wouter Vandenabeele, Adrian Ritz & Oliver Neumann.- 14: Ethics and Integrity; Michael Macaulay.- 15: The Public network scholarly community in Europe: main characteristics and future developments; Daniela Cristofoli, Myrna Mandell and Marco Meneguzzo.- 16: Collaborative Governance and the Third Sector: Something Old, Something New; Taco Brandsen and Karen Johnston.- 17: Agencification in Europe; Koen Verhoest.- 18: ICT, e-government and e-governance: bits & bytes for public administration; Vincent Homburg.- 19: Public Procurement in Europe; Jolien Grandia.- 20: Public Private partnerships: recent trends and the central role of managerial competence; Veronica Vecchi and Mark Hellowell.- 21: From participation to co-production: Widening and deepening the contributions of citizens to public services and outcomes; Elke Loeffler and Tony Bovaird.- 22: The roles of branding in public administration and place management: possibilities and pitfalls; G.J. Ashworth and M. Kavaratzis.- 23: Communications of and for Public Services; Martial Pasquier.- 24: Managing Crises in Europe: A Public Management Perspective; Donald Blondin and Arjen Boin.- 25: Consulting for the Public Sector in Europe; Reto Steiner, Claire Kaiser, Lukas Reichmuth.- 26: Public sector negotiations; Robin Bouwman.- Part 3 Public policy and administration themes.- 27: Policy-Making and Public Management; Alberto Asquer and Valentina Mele.- 28: Agenda-setting and framing in Europe; Sebastiaan Princen.- 29: Policy Implementation in an Age of Governance; Harald Sætren and Peter Hupe.- 30: Policy evaluation in Europe; Valerie Pattyn, Stijn van Voorst, Ellen Mastenbroek and Claire A. Dunlop.- 31: Policy Learning and Organizational Capacity; Claire A. Dunlop and Claudio M. Radaelli.- 32: Policy Diffusion and European Public Policy Research; Fabio Wasserfallen.- 33: Comparative regulatory regimes and public policy; Martino Maggetti and Christian Ewert.- 34: Coordination in Europe; Muiris MacCarthaigh and Astrid Molenveld.- 35: Risk And Blame in The Public Sector; Sandra L. Resodihardjo.- 36: EU citizens and public services: The machinery behind the principles; Francois Lafarge.- 37: Is social innovation a game changer of relationships between citizens and governments?; William Voorberg and Victor Bekkers.- 38: Welfare administration and its reform; Tanja Klenk.- Part 4 Comparative perspectives and the study of public administration in Europe.- 39: T