Enterprise Cloud Computing for Non-engineers (Hardcover)

1. Introduction to Cloud Computing, Frank Groom

2. Carrier Role in Cloud Computing Connectivity, Kevin M. Groom

3. Healthcare Industry, Rob Faix and Eric Gerard

4. Financial Industry, Mike Linsey

5. Manufacturing, Cameron Schmidt and Jake Ellis

6. Cloud Marketing, Joe Ciuffo

7. Making the Case for the Cloud in State Government, Jared Linder

8. Internet of Things, Nick Chandler

9. Customer Services, Joe Ciuffo

10. Research and Educational Enterprises, Kirk Young, Ruth Schwer, Rob Hartman, Chris Ardeel, Tom Janke, Zach Skidmore, and Peter Williams

11. Implementation and Benefits of Cloud Services in Higher Education, Dan Jones

12. Cloud Use in Consulting Services, Austin McClelan and Tucker Hale

13. The Case for the Cloud, Eric Germann

14. A Race for Survival in a Crowded, Cloudy World of U.S., Cheer Dheeradhada

15. Contact Center on the Cloud: A Brief Look at an Evolving Industry, Alonso Miller

16. Cloud Security: The Importance of the Cloud, Sophie Guetzko and Victoria Bishop

17. Case Study: Contact Savvy--Launching a Multi-cloud Solution, Kevin Keathley