The New Production of Users : Changing Innovation Collectives and Involvement Strategies (Hardcover)

1. Introduction to the New Production of Users Sampsa Hyysalo, Torben Elgaard Jensen and Nelly Oudshoorn Part 1: Rethinking and Extending Theoretical Approaches to the Production of Users in Innovation 2. Protecting the Right to Innovate: Our Innovation ‘Wetlands’ Andrew W. Torrance and Eric von Hippel 3. User Representation: A Journey Towards Conceptual Maturation Sampsa Hyysalo and Mikael Johnson 4. How User Assemblage Matters: Constructing Learning-by-Using in the Case of Wind Turbine Technology in Denmark 1973?1990. Kristian H. Nielsen Part 2: User-producer Engagements between Democratized Technology and Industrial Strategizing 5. Making Work Visible Lucy Suchman 6. Making Sense of User Involvement: Hopes, Fears and Pragmatics Torben Elgaard Jensen and Morten Krogh Petersen 7. Generification as a Strategy: How Software Producers Configure Products, Manage User Communities and Segment Markets Neil Pollock, Robin Williams and Luciana D’Adderio Part 3: Innovation Practices and User Communities 8. Innovation in Civil Society: The Socio-material Dynamics of a Community Innovation Stefan Verhaegh, Ellen van Oost, and Nelly Oudshoorn 9. User Communities as Multi-functional Spaces: Innovation, Collective Voice, Demand Articulation, Peer Informing and Professional Identity (and more) Hajar Mozaffar Part 4: Unwanted Innovation and Non-Users 10. "We Walk Straight Past the Screens": The Power of Non-users of a Hospital Information System Line Melby and Pieter Toussaint 11. Users, Non-users and "Resistance" to Pharmaceuticals Kate Weiner and Catherine Will 12. DIY Research in the Psychonaut Subculture: A Case of Unwanted User Innovation Johan Soderberg Afterword Trevor Pinch