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· 제목 : Working Through Conflict : Strategies for Relationships, Groups, and Organizations (Paperback, 8 New edition)
· 분류 : 외국도서 > 언어학 > 커뮤니케이션 연구
· ISBN : 9781138233928
· 쪽수 : 352쪽
· 출판일 : 2017-11-27
· 분류 : 외국도서 > 언어학 > 커뮤니케이션 연구
· ISBN : 9781138233928
· 쪽수 : 352쪽
· 출판일 : 2017-11-27
목차
Introduction
1. Communication and Conflict
2. The Inner Experience of Conflict
3. Conflict Interaction
4. Conflict Styles and Strategic Conflict Interaction
5. Power: The Architecture of Conflict
6. Face-Saving
7. Climate and Conflict Interaction
8. Managing Conflict
9. Third Party Intervention
