Air Traffic Control: Human Performance Factors (Paperback)

Contents: Foreword by Captain Daniel Maurino. The need for human factors; Human error; Liveware: the controller; Liveware - liveware: social psychology and the controller; Liveware - software: procedures, documentation and the controller; Liveware - hardware: equipment and the controller; Liveware - environment: other factors and the controller; Test of the blind spot; Task/relationship questionnaire; Key to the countries in the Hofstede model; Bibliography; Index.