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· 분류 : 외국도서 > 경제경영 > 인력관리
· ISBN : 9781138303263
· 쪽수 : 124쪽
· 출판일 : 2017-10-26
목차
Chapter 1: Do you work with a toxic person? Are you a toxic person?
Chapter 2: Are the myths about toxic people really true?
Chapter 3: Does giving feedback to a toxic individual work? If so, what are the best ways to do this?
Chapter 4 : Are you a toxic protector? Are you a toxic buffer?
Chapter 5 : Do your hiring practices open a floodgate for toxic people? Do your exiting practices shield out valuable feedback about toxic individuals?
Chapter 6: Does your organization’s performance evaluation process allow toxic people to slide through the cracks?
Chapter 7: Do teams excuse toxic behavior? What can they do differently?
Chapter 8 : How can you keep your ear to the ground to identify toxic people before their full-blown campaign of destruction?
Chapter 9: What can you do to build a culture of everyday civility that takes power away from toxic people?