Timeshare Management (Hardcover)

Chapter 1 Vacation Ownership Resort Development: An Overview; Chapter 2 The Vacation Owner; Chapter 3 The Community; Chapter 4 Marketing Vacation Ownership Resorts; Chapter 5 The 12-Step Sales Process: Part 1; Chapter 6 The 12-Step Sales Process: Part 2; Chapter 7 Points Versus Weeks; Chapter 8 The Role of Exchange Companies; Chapter 9 Financing in the Timeshare Industry; Chapter 10 Managing Service Quality in Timeshare Operations; Chapter 11 Human Resources in Timeshare Operations; Chapter 12 Condominium Hotels; Chapter 13 Vacation Ownership Expansion;