English for Business Communication (Hardcover, 1)

Table of Contents Acknowledgements Ch.1 Written and Spoken Communication in the Workplace Ch.2 Features of Business Communication Ch.3 Email and Emerging Social Media for Different Communicative Purposes Ch.4 Conveying Negative and Goodwill Messages Ch.5 Persuasive Messages: Sales Correspondence and Job Applications Ch.6 Persuasive Messages: Enquiry and Invitation Messages Ch.7 Formal Business Reports/Proposals Ch.8 Making Oral Presentations Ch.9 Socialisation Ch.10 Business Meetings and Negotiations Ch.11 Employment and Appraisal Interviews References Index