The Measurement and Development of Empathy in Nursing (Paperback)

1: Empathy is crucial to helping; 2: The problem: Professional helpers, including nurses, do not normally display much empathy; 3: Analysis: Empathy has not been measured in clients' terms and accordingly taught; 4: Solution, Part 1: A reliable and valid client-centred empathy scale has now been developed; 5: Solution, Part 2: Using this scale, a course has been developed which does help nurses to show empathy; 6: Summary and implications: Such a course may help others to learn as well