Audience Feedback in the News Media (Hardcover)

Introduction  1. Audience Comments, the Spice of History  2. "Packets of Letters": Audience Comments before Freedom of the Press  3. "A Sure Sign of Liberty, and a Cause of It": Audience Feedback and the Emergence of the Free Press  4. Commodification of Comments: Professional Bias and Gatekeeping of Letters to the Editor  5. Professional Journalism's Transformation of  "A Quaint Tradition"  6. The Concerning "Crackpots": The Media's Love-Hate Relationship with Feedback  7. "In my opinion ...": Commenting as Individual Agency  8. "We, the people ...": Commenting as Collective Action  9. Conclusion: Gatekeeping in an Age without Fences