Psychological Violence in the Workplace : New perspectives and shifting frameworks (Hardcover)

Introduction (Emily Schindeler, Janet Ransley and Danielle Reynald) Part I: The Problem: Conceptualising and Measuring 1. Conceptualising Violence: A problem of definition (Emily Schindeler) 2. Prevalence ? What to Count, How and the Influence of Narrative (Emily Schindeler) Part II: The Problem: Understanding the Context 3. Understanding who creates the risk and how (Emily Schindeler) 4. Reframing the Problem: Socialisation, Neutralisation and Normalisation (Emily Schindeler) 5. Situating the Legal Frameworks (Janet Ransley) Part III: The Problem: Why We Need New Directions 6. The Conundrum of Bystanders to Psychological Abuse in the Workplace: From Passive Accomplices to Active Controllers (Danielle Reynald) 7. No Quick Fix ? The Challenge of Prevention and Intervention (Emily Schindeler) 8. Conclusion: Where to From Here (Emily Schindeler, Janet Ransley and Danielle Reynald)