ISE Operations Management In The Supply Chain: Decisions And Cases (Paperback, 7th Edition)

PART I. INTRODUCTION
1. The Operations Function
2. Operations and Supply Chain Strategy
3. Product Design

PART II. PROCESS DESIGN
4. Process Selection
5. Service Process Design
6. Process-Flow Analysis
7. Lean Thinking and Lean Systems

PART III. QUALITY
8. Managing Quality
9. Quality Control and Improvement

PART IV. CAPACITY AND SCHEDULING
10. Forecasting
Supplement: Advanced Methods
11. Capacity Planning
12. Scheduling Operations
13. Project Planning and Scheduling

PART V. INVENTORY
14. Independent Demand Inventory
Supplement: Advanced Models
15. Materials Requirements Planning and ERP

PART VI. Supply Chain Decisions
16. Supply Chain Management
17. Sourcing
18. Global Logistics

PART VII. CASE STUDIES