Principles of Supply Chain Management: A Balanced Approach (Hardcover, 4th Edition)

Part I: SUPPLY CHAIN MANAGEMENT: AN OVERVIEW. 1. Introduction to Supply Chain Management. Part II: SUPPLY ISSUES IN SUPPLY CHAIN MANAGEMENT. 2. Purchasing Management. 3. Creating and Managing Supplier Relationship. 4. Ethical and Sustainable Sourcing. Part III: OPERATIONS ISSUES IN SUPPLY CHAIN MANAGEMENT. 5. Demand Forecasting. 6. Resource Planning Systems. 7. Inventory Management. 8. Process Management--Lean and Six Sigma in the Supply Chain. Part IV: DISTRIBUTION ISSUES IN SUPPLY CHAIN MANAGEMENT. 9. Domestic U.S. and Global Logistics. 10. Customer Relationship Management. 11. Global Location Decisions. 12. Service Response Logistics. Part V: INTEGRATION ISSUES IN SUPPLY CHAIN MANAGEMENT. 13. Supply Chain Process Integration. 14. Performance Measurement Along the Supply Chain.