Resilient Organizations : Responsible Leadership in Times of Uncertainty (Paperback)

Introduction; 1. Investing in the ability to withstand shocks; 2. Measuring long-term sustainable performance; 3. Authenticity; 4. Customer centricity; 5. Product focus; 6. Geographical focus; 7. Long-term orientation and strategic decision making; 8. Process tools for supporting strategic decision making; 9. Ownership structure, span of control and organisational design; 10. Conclusions; Index.