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· 분류 : 외국도서 > 경제경영 > 컨설팅
· ISBN : 9781394177301
· 쪽수 : 304쪽
· 출판일 : 2023-04-25
목차
Introduction: What is enduring | What is new | Keeping it simple
1 A Consultant by Any Other Name . . .
FUNDAMENTALS
2 Techniques Are Not Enough
3 Being Right –– Really
4 Flawless Consulting
ENTRY AND CONTRACTING
5 Contracting Overview
6 The Contracting Meeting
7 Some Nuances of Contracting
8 The Agonies of Contracting
9 The Internal Consultant’s Dilemma
MORE FUNDAMENTALS
10 Understanding Resistance
11 Dealing with Resistance
12 Technology: A Marriage of Reality, Myth, and The Virtual Hour
DISCOVERY AND UNDERLYING CONCERNS
13 From Diagnosis to Discovery
14 Whole-System Discovery
15 Discovering Gifts, Capacities, and Acting on What We Know
ANALYSIS AND THE DECISION TO ACT
16 Focusing on the Picture
17 Preparing for Feedback
18 Managing the Meeting for Action
ENGAGEMENT AND IMPLEMENTATION
19 Implementation
20 The Structures of Engagement
EXTENSION, RECYCLE, OR TERMINATION
21 Transformation Will Not Be Televised, Livestreamed, or Managed
[Insert Text Break Here]
Online Appendix: Handy Checklists You Can Use
Further Reading
Acknowledgments
About the Author
Index
