The Effective Manager: Completely Revised and Updated (Hardcover, 2, Edition, Comple)

Introduction Who This Book Is for, What It's About, and Why v

1 What Is An Effective Manager? 1

2 The Four Critical Behaviors 9

3 Teachable and Sustainable Tools 31

4 Get to Know Your People--One on Ones 43

5 Doing One on Ones with Remote and Hybrid Workers 85

6 How to Start Doing Manager Tools One on Ones 93

7 Talk About Performance--Feedback 101

8 Giving Feedback to Remote Directs 153

9 How to Start Delivering Feedback 163

10 Ask for More--Coaching 175

11 How to Coach Remote Directs 191

12 How to Start Coaching 195

13 Push Work Down--Delegation 197

14 Delegating to Remote Directs 219

15 How to Start Delegating 221

16 The Manager Tools Manager 225

Index 227